Plan: Family Premium
Country: United States
Device: Phone and Computer
Operating System: Android and Windows
My Question or Issue:
I have had the family premium for years and my wife and I both listen, using my profile, so when one of us listening and the other tries to, the first person is kicked off. So I decided my wife needs her own profile, since the plan allows for it, and I sent her an invite, but when she clicked the link I e-mailed to her, and clicked "accept invite" on the new page that came up, she got this message:
Continue with this account?
You’re currently logged in to the Spotify account shown below. You can continue with this account, or log in to a different one.
When she selected my account, it tells her this:
You’re already part of this Family plan
You’re the plan manager for this Family plan, so you don’t need to join it. You’ve already got Premium.
Tap below to invite someone you live with to your Family plan. They can join with their existing Spotify account or create a new one.
But she's not the plan manager, and her e-mail address isn't the one listed as the main e-mail address on the account. Mine is.
So how do I get her a new profile created on my account?