Help Wizard

Step 1

NEXT STEP

Family Premium Restriction

Family Premium Restriction

I was in a family plan a few months ago. However I was by accidentely kicked out and today I was attemtped to be added back. However I was not able to join and after looking through the FAQ I realized it was because I can only join family plans once every 12 months. I wanted to know if there was anyway to make an exception for me or get around this.

Plan

Free/Premium

Country

 United States

Device

iPhone 6s

Operating System

iOS 11

 

My Question or Issue

 

Reply
1 Reply

Hi @user-removed, thanks for writing!

 

Unfortunately there's no way to make an exception to users. You can however create a new account and then rejoin the plan. Spotify support staff might be able to transfer your playlists if you get in contact with them.

 

Let me know if you have any other questions 🙂

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts