Family Premium admin moving country--what happens to family member in previous country?

[veganmeem]

Plan

Premium Family

Country

New Zealand

Device

(iPhone 6 s Plus, and PC)

Operating System

( Windows 10)

My Question or Issue

I am currently the admin for my Premium Family account in New Zealand.  I will be moving to the US and my family member will remain in NZ.  What happens to the non-admin family member's account when I change the country and payment method of the acount?  I have seen posts where even just changing payment methods has restricted access to family members.  How can I prevent this from happening to the family member staying in New Zealand?  I don't want to do anything until I know what to do.  Thanks!

[Maxim]

Hey @veganmeem,

Thanks for reaching out.

I believe that they will be automatically removed from the plan soon after you've moved to the US.

This is because all members of a Premium for Family must reside at the same physical address as the plan owner.

Let me know if you have any other questions 🙂

[veganmeem]

Hi Maxim,

When yoyu say they will be removed from the plan do you mean only downgraded to free?

Wouldn't I have to remove them myself since they are not in the same country as me and Spotify wouldn't know if they moved with me or not?

veganmeem

[Jᴀᴄᴋ]

Hi and Welcome to the Spotify Community,

Yes, the will be downgraded back to the free plan, don't fear, their accounts will not be deleted.

Best,

Jack