Family can't verify account

[Xatruch]

Hello all!!

I started a family plan, but when I sent the invites, they are unable to verify the address, I try to see which address in on my account and I am unable to see any, I created my account through Facebook, those that have anything to do with it?

Thanks

[phan_times]

Hello,

First just in case you didn't know because you didn't say it you all have to be at the same address to have them activate family premium. Second I would check out this link to try and help you. If this still doesn't help you can contact Spotify by clicking on this contact form.

[Xatruch]

We all live in the same place, and they all put in the same address, but they are still getting the error, so I'll like to see which address I have, but I can't see it, I am getting this plan for me, my wife and my sister

[phan_times]

You should have been prompted to type in your home address before inviting anyone to Family Premium. If this is the case then contact spotify with the second link I put into the last post.