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Family forgot username and password

Family forgot username and password

Plan

Family Premium

 

Country

Malaysia

 

Device

Android box

Operating System

(Android )

 

My Question or Issue 

A family member accidently logged out from her spotify app on her phone and tried to get back in using her spotify username, it stated username doesn't exist, and she forgot her password as well.

 

Reply
1 Reply

Hey @afirmansjah75 ,

 

Thanks for coming to the Community.

 

I'd recommend that they try using one of their email addresses as the username, maybe that'll work. 🙂

Let me know how it goes.

MaximSpotify Star
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Note: I'm not a Spotify employee.

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