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I have upgraded my account to a family subsctiption. WhenI send an invitation to my son, he gets an email, but the link points to him joining the family account of some stranger. Here is is the message (in German):
"Glückwunsch! Du schließt Dich gleich dem Familienabo von Bart Hendrickx an."
I don't know this guy Bart Hendrickx", Of course, when I put in the adress details of my son in order to join, Spotify says that is not under the same adress.
If I resend the invitation, it says to join the account of another random person, not the same.
To me this seems to be a very serious issue! If I were this Bart Hendricks guy, I would not want Spotify to send invitations in my name. If I get hold of his adress, I could have my son join his family account, although he was never invited!
Anyway, what should I do, so that my son can join MY family account?
Solved! Go to Solution.
Actually I found a solution, but I still think this should not happen.
I looked at the URL that the button "accept invitation" pointed to and it contained a sequence of numbers and letters. When I replaced this sequence with the invitation code in the email, it worked and it allowed him to join my family account. So obviously the link pointed to the wrong invitation, of some other guy.