Help Wizard

Step 1


Family plan - living together verification

Family plan - living together verification


Family Premium





My Question or Issue

 I have recently started a family plan with my housemates. We live at the same address however, my housemates have been taken off the account saying that they were unable to very that we all lived together.


We all live together and would like for this plan to work.  Please advise what steps need to be taken for us all to share a family plan.



1 Reply

Hey there @Ilan_1,

thanks for posting in the community !


I'm adding the Premium for family help guide here which contains all info needed on how to create, manage and add members to a family plan

In addition, at the buttom of the page, there are FAQ's regarding issues an owner can experience.


Check it out and let me know if you need further help 😃

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