Family plan

[user-removed]

Plan

Family plan

Country

Austria

Device

Pixel 8 and Samsung 55

Operating System

latest version of Android

My Question or Issue

when I try to invite my wife to the family plan - we got the note that she owns the account. I am not able to delete that. Tried to delete the app, changed the password, nothing helped, what can I do?

[Maxim]

Hey @user-removed,

Thanks for reaching out.

Please share the exact error message that appears. 🙂

[user-removed]

"Du bist bereits Teil dieses Duo Abos. Du bist der Hauptnutzer in diesem Duo Abo. Translation: You are already part of this Duo Plan. You are the main user in this plan.  And i get this message on my phone but also on the phone of my wife.

[Maxim]

Hey @user-removed,

Thanks for getting back and sharing the error message.

In that case, please create an invite link and send it to your wife.

Then, make sure no Spotify account is logged in on the device she'll accept the invite with. When she opens the invite link, she'll be asked to sign into her own Spotify account.

If she doesn't have an account yet, she'll first has to sign up for one.

Once she's signed into her own Spotify account, she should have no issues accepting the invite.

I hope this helps! 🙂