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I went to this link to claim my free google home mini https://www.spotify.com/us/family/
I received an email from Spotify "Your Google Home Mini is now available" and clicked on "Get it Now" which redirected me to the Google store https://store.google.com/
I did not see the option to claim my free Home Mini. When I go to checkout it's still showing the full price at 49.00 + tax.
Please help....
Hey @aggnee8, and welcome to the community.
Hope you're doing great!
Sorry to hear that you're having this issue. I'd recommend contacting Spotify customer support as they can take a closer look.
You can contact support here (https://www.spotify.com/about-us/contact/)
Have a nice day! 🙂
I contacted support and they said that this is an ongoing issue that is ocurring and they will notify the community when it is fixed.
Hey again @Zifleblast.
Yes that is correct! Just keep an eye and this issue should be fixed soon 🙂
Thank you. I dropped an email to <support@spotify.com>, they asked me my checkout link, so I provided that, now I hope I recieve response from them soon.
Finally they responded to my email again. I was able to order my google home mini for free. Thank you spotify support.
Hey @aggnee8.
Glad that the folks at Customer Support were able to help you out!
Have a great day ahead 🙂
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