How can we Change Premium for Family home address?

[LucidLynn]

If we have Premium for Family and we move, how can we update our home address?

[Maxim]

Hey @LucidLynn,

Thanks for reaching out.

It’s not possible to change the address registered on an existing Premium for Family plan.

If you move or enter the wrong details, you need to create a new account (make sure you cancel the plan on your old account beforehand, and sign out everywhere) and subscribe to Premium for Family on that new account.

Hope this helps 🙂

[LucidLynn]

It's just unfortunate because if I move, then I'd have to lose all my playlists, followers, etc. I'm going to have to submit the option to change your address as an idea.

[Maxim · Accepted solution]

You can check out this Spotify Answers article on how to move all your stuff to another account 🙂

Also, there's already an idea about this here.

[MrDobin]

With all due respect to the developers and support, how in the world can you have a product this widely used and force people who move to replace an account they've potentially had for years?

The updating of an address in your database should NOT require that. Either your support teams are misinformed or the database is in serious need of attention.