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How to change a 1 year paid premium plan to familiar plan

How to change a 1 year paid premium plan to familiar plan

I want to change my plan for a familiar plan, but i have paid 1 year.
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3 Replies

Hey @lkz01,

 

Thanks for reaching out.


You can try upgrading to Premium Family at https://spotify.com/family. If successful, your existing Premium time will be converted into Premium Family time, and this can bring your payment date forward due to the price difference.

 

Let me know how it goes 🙂

MaximSpotify Star
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Unfortunately, the solution did not work, a new total charge was made for the new plan.

Hey @lkz01,

 

Thanks for getting back.

 

Please reach out to Support so that they can check if something went wrong: https://www.spotify.com/about-us/contact/. 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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