Spotify Community

bobormako · ‎2019-03-15

Plan

Family Premium

Country

Slovakia

Device

android

Operating System

(Windows 10)

My Question or Issue

Hi, i need to cancel my family premium as a member, but when i cancel it in subscription menu and get this:

You've canceled Premium.

Your subscription will end on 3/14/19

today i still have it... how can this be settled ?

Bittencourt · ‎2019-03-16

Hi @bobormako, thanks for writing!

If you are a member of the Premium for Family plan, you must ask the Administrator of the plan to remove you.

When you click on the link bellow, does your account show as Premium or Free?

If it show as Premium, is it regular or Family?

BittencourtSpotify Star

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Note: I'm not a Spotify employee.

How to leave family ?