I Can only have a new Spotify premium every 12 months?

[StellaLin]

My Question or Issue

Okay so i really need help, i have had Spotify premium before. But then my dad could pay that month. Didn’t think much of it, my mom then said. Sure I’ll pay. She then startet a Spotify premium subscription. A family one. So I’m really happy. I then try to join. And then a message comes in. “You can only join Spotify once per 12 months” and I want my premium. So can a professional please look at this for me?❤️❤️

Plan

I want premium but I’m on free

Country

Denmark

Device

(iPhone 13)

[Maxim · Accepted solution]

Hey @StellaLin,

Thanks for coming to the Community.

Unfortunately, you can only switch plans once every 12 months. This restriction only "activates" after already switching plans once, which means that you were already part of 2 Premium Family plans within the last 12 months.

You can always re-join the plan you were in last, or wait until the 12 months are over.

Hope this clears things up 🙂

[StellaLin]

Thank you so much for helping, i don’t really know what to do now. But will surely find out…❤️

[Maxim]

Hey @StellaLin,

Thanks for getting back 🙂

You have these options:

1. You'd be able to join the plan you were in last (one made by the account of your dad)
2. You have to wait 12 months from the date you switched plans

I hope this helps!

[kebatotkulov]

I need to add my girlfriend to my family subscription plan, but I can't because of 12-month restriction imposed on her account. Can you, please, make an exception to let me add her to my family?

[stelIaron]

1. None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Member of Family Premium

Country

Philippines

Device

Realme

Operating System

Android 12

My Question or Issue

Hi,

Basically subject. I heard we can only switch to different Spotify Families once a year, is that the case? Or is there no limit to do so?

The reason I'm asking is because my ex-partner is the current family head. I joined back when I lived together with their family. And now, I want to join the one under my Dad's as I will be living with them indefinitely.

Realized how good premium is so I thought I'd ask first, so I don't lose premium.

And can you tell me more about how this works?

Hoping to hear a response soon.

Thanks.