I am inviting my son to join my family plan but it is not working.

[iuil6zc8t3144kb]

Plan

Free/Premium  

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[A_Musicophile]

Hi @iuil6zc8t3144kb,

Thanks for bringing your query to the community, folks here like myself are glad to lend a helping hand!

Here's a link that you could have a look at to help solve the problem you are having with inviting your son onto the family account: https://support.spotify.com/account_payment_help/subscription_information/premium-for-family/

Let us know if you need more help with this.

Best wishes,

A

[iuil6zc8t3144kb]

He was already in my family plan but they kicked him out of it and I’m
trying to add him back in and he is accepting it but it won’t let him
confirm and join back my plan.

[A_Musicophile]

Do you mind me asking why he was removed from the plan?

[iuil6zc8t3144kb]

The sent me an email saying he has to confirm his information and I told
him and he did right away and everything was fine and a couple weeks later
it kicked him out I don’t understand why.

[A_Musicophile]

That's odd. Have you had a look through the link I posted on this thread?

[iuil6zc8t3144kb]

Yes that was thing I did before I asked on here because he does live with me so it doesn’t make sense.

[Jᴀᴄᴋ]

Hey @iuil6zc8t3144kb 

Just wanted to jump in and say that you all must live at the same address, if he was kicked out of the family plan the only thing you can do is to contact Spotify directly. I’d recommend contacting Spotify support for more help with this. You can find some more info here on how to do this. 

Let me know how it goes,

Jack 🙂