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I am paying for the family plan but I only get access to the free plan

I am paying for the family plan but I only get access to the free plan

Hi.

I am paying for the family plan but i cant get access.

I am only getting access to the free plan.

How can I fix this?

Thanks.

Reply
1 Reply

Hey @tandemfoodtruck,

Apologies for the late reply, but maybe I can still help 🙂

 

You should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png
Have a great day!

Luke

LukeSpotify Star
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