I bought family, payed for it but now i have premium again.

[Koby_]

My Question or Issue

On 1 october i bought Family, and i payed 14,99 for it, and on 2 october i payed 9,99 again for my premium account (while i should have family) and now when i go to the family page i just see the ''get family!'' instead of all the members i invited. My family members still have family, whats going on? And why did i pay twice?

[Katerina]

Hey there @Koby_,

Thanks for posting and welcome to the community.

It sounds like you have two accounts, one on regular Premium and one on Premium for Family.

Keep in mind it's possible to create multiple Spotify accounts, each with their own login details, saved music, and subscription. If your family members are all your plan and have Premium features as you say, we'd suggest checking this guide on how to find other accounts. 

Let us know how this goes!