Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I can't access my playlists. I can only access the plan manager's playlists

I can't access my playlists. I can only access the plan manager's playlists

I had a problem with the app on my phone, which led me to uninstall and re-install it. When I re-installed Spotify, I couldn't find my plan member playlists and am logged in with the plan manager's playlists.
Reply
1 Reply

Hey there,


Thanks for reaching out.

 

That's likely because you've used the login credentials of the plan owner. Each member of a Premium Duo/Family plan has their own, separate Spotify account, so you'll need to use your own login credentials (email address/username and password) to log into Spotify.


Let me know how it goes 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts