I can’t join our family subscription

[Gukabo]

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

[jhunax]

I find this as a stupid limitation. I just want to change the account managing the subscription. Why do we need to wait for 12 months?

[Robyfive]

Nessuna delle informazioni seguenti è richiesta. Tuttavia, più fornisci, più facile sarà per noi cercare di aiutarti.

Pianoforte

Gratuito/Premium

Paese

Dispositivo

(iPhone 8, Samsung Galaxy 9, Macbook Pro fine 2016)

Sistema operativo

(iOS 10, Android Oreo, Windows 10, ecc.)

La mia domanda o problema

[Broderickcotter]

I am blocked from adding people to my family plan, and spotify support says switching plans would not enable me to add people even to these new plans. 

This is a core feature of spotify and really tempts me to switch platforms. I dont understand why I cannot add people

[Doofie]

PLEASE REMOVE THE 12 MONTH RESTRICTION ON JOINING MULTIPLE FAMILY PLANS**bleep** IS SO **bleep**ING STUPID

[user-removed]

Me pasa lo mismo y soy administrador del plan, tengo 2 lugares disponibles y no me deja agregar mas miembros, las personas que intento agregar tienen suscripción gratis y no han estado en plan familiar

 

[SimplySierra]

I've never been so frustrated with spotify! My family used to have one family plan and it worked for a long time.Until it expired, and there's some issues. Now, my sister (a different account from the other plan) made a new one. Every other family member besides ME was able to get into the plan. It says I now have to wait 12 months for me to join that plan. This is insane! We paid good money for this plan and its only going to waste.