Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I can’t join our family subscription

I can’t join our family subscription

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Reply
42 Replies

Quiero volver a aceptar la invitación del plan familiar. Tenemos el mismo hace 2años no estuve en otro. Mí hermano tuvo un problema con la tarjeta y lo arreglo todo se pudieron unir. Pero a mí me dice que no puedo unir a un plan en 12 meses pero es el mismo plan que tenia

 

Plan

Family Premium

Country

Australia

Device

iPhone and Macbook Pro

Operating System

(Latest iOS)

 

My Question or Issue

I recently cancelled my family plan and rejoined with me as the manager (somehow my son was previously).  I am trying to rejoin one of my family members but it is saying they can only join another persons plan once a year.  The other members joined fine.  Is there a way I can fix this or find out when the 12 months is up?

no me deja unirme a mi familia, me dice que hay una restriccion y no entiendo porque

Suggested posts