I can’t manage my members

[kego]

Plan

Premium 

Country

usa

Device

macbook and iPhone 13

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question:

There is no Way to manage members in the member list. No buttons to edit update delete nothing. I’ve logged into the app and the website on both my phone and MacBook and nothing works

[Maxim]

Hey @kego,

Thanks for coming to the Community.

Can you please post a screenshot of this page? Just make sure no sensitive info is visible 🙂

Looking forward to your reply.

[kego]

Here is a screen shot - it’s like this on all my devices 

[Maxim]

Hey @kego,

Thanks for that screenshot, but it looks like it is of a different page 🙂 Could you please take one of the page I linked in my previous post?

[kego]

Attached 

[Maxim]

Hey @kego,

Thanks for the screenshot 🙂 It's the right one.

It looks like you're logged into an account that's part of the Premium Family plan, which is why you're unable to invite or remove anyone.

I recommend logging back out and back in, but this time, use the account which is considered the plan manager 🙂

Let me know how it goes!