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I join a premium for family but it doesn't work in the app on my iPhone

I join a premium for family but it doesn't work in the app on my iPhone

Plan

premium family 

CountryNetherlands

Device

iPhone 11

Operating System

iOS 13

I join a family account, I can see on the list.of members but the app on my phone is not synced. not even when logging in again...What can I do?

 

Reply
1 Reply

Hello how are you?

Welcome to the Spotify Community! I'm happy to have you here 🙂

It may be that a clean reinstall of your Spotify can solve your issue!

You can check out how to do this in this link:
https://community.spotify.com/t5/FAQs/Perform-a-clean-reinstall-of-the-app/ta-p/4746485

Keep me informed, so I can keep helping you!

Cheers
ribezaz

ribezazSpotify Star
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