I´m not receiving the email to accept my invitation of the family plan

[st3ph]

The principal user invite me to join to the family plan, but I´m not receiving any email, does any one knows what is happening, we tried to change the email but is not working. Thank for your help

[Moondreamer]

Same problem here !

I have sent an invitation to my wife. She did not receive any email (hotmail address), despite several tests. I checked in her spam folder.

Thank for your help !

Regards

[PatrickSousa]

I'm with the same problem.

It's still not working for you?

[Stef1000]

I'm having the same problem. None of my family members received the email. What can I do to fix this? 

[st3ph]

Sorry, but it´s still not working =( my sister is going to do a new account. We hope this can help us.

[J0eBens0n]

Me neither. I've been waiting weeks. Anyone ever figure it out?