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I sent the invitation to my family but in the process marks an error

I sent the invitation to my family but in the process marks an error

I have a problem with the invitations in the family plan, when I send the invitations and my brothers try to accept, the web puts a message that it is not possible to accept the invitation.

I already tried to send the invitation again and canceling it but it doesn't work 

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3 Replies

Hey there, welcome to the Spotify Community!

 

In this case, we suggest you reach out to our team via Twitter or Facebook. They'll be able to take a closer look at your account to see what's going on.

 

Hope that helps.

I have the same problem. How did you fix the problem? 

Hey @Anneeeberit

 

I'd suggest following the same steps above given by @user-removed. Reaching out to the right team in this instance will put you in touch with someone to help you fix this.

 

Thanks!

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