I've forgot my house address for Spotify Family and i cannot add my brother in.

[MohdNasran]

Plan

Premium Family

Country

 Malaysia

Device

Iphone 6s, Samsung Galaxy Note 5, iPhone X

Operating System

iOS 11 and Android 7.11

My Question or Issue

 I forgot my house address and i can't add my brother into my family account. Please help me out thanks !

[Noah]

Hey @MohdNasran,

Welcome to the community!

Unfortunately, it’s currently not possible to check or change the address registered on an existing Premium for Family plan.

If you move, enter the wrong details, or forget the address you entered, you need to create a new account (make sure you cancel the plan on your old account beforehand, and sign out everywhere) and subscribe to Premium for Family on that new account.

Let me know if you have any questions. Happy listening 🙂