Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Incluir dependente em plano família

Incluir dependente em plano família

Excluí uma conta premium familiar e reativei outra conta antiga premium familiar. Minha esposa não consegue voltar para a conta antiga pois aparece uma mensagem de que não pode ser incluída em plano família em período menor que 12 meses. Já excluí a conta nova à qual ela está ligada
Reply
1 Reply

Hey there,

 

Thank you for reaching out here in the Community. We hope you don't mind us answering in English as this is the official language of the forum.

 

We can't make any account related actions here in the Community as we don't have access to such systems and tools. It's best you get in touch with our Customer Support team via one of the channels here about this as they can take a closer look into the matter and help you with your request.

 

Hope this helps,

 

Cheers!

LyubkaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts