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Instagram ad - offer on premium but charged normal cost

Instagram ad - offer on premium but charged normal cost

Avatar of TKLN
Casual Listener
2018-10-21 12:20 PM

Hey.

I've stumbled upon a few ads from instagram infleuencers (more specificially, Sandra Willer) saying I could get an offer of 3 months premium for 9DKK (I live in Denmark ) and then afterwards 49DKK as per uausal, but when I signed up and got verified for the student discount I got charged for 49DKK instead. Is there anything I can do to fix this?

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2018-10-21 kl. 12.18.38.png
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Avatar of Maxim
Spotify Star
Spotify Star
2018-10-21 01:05 PM

Hey @TKLN,

 

Thanks for reaching out.

 

Did you ever have Premium before you were verified as a student?

Let me know.

MaximSpotify Star
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Avatar of TKLN
Casual Listener
2018-10-21 02:03 PM

Thanks for your help.

Yes, I've had it a couple of times when they have made a similar offer.

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Avatar of Maxim
Spotify Star
Spotify Star
2018-10-21 02:05 PM

Thanks for letting me know.

 

The 3 months student offer is only available to users who haven't had Premium before.

MaximSpotify Star
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