Inviting family on my premium while traveling

[Sylsi]

Plan

Premium

Country

USA

Device

(iPhone 14

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I am trying to invite a family member who lives with me but is out of the country at the moment.  We share the same address but the response we get is that they should try again .when back in the US  Does this mean that I can only invite them when they return home??

[Joan]

Hi there @Sylsi,

Thanks for reaching out. While the main criteria being checked to join a Family plan is simply if the address and the country on the account matches, being abroad and/or using a VPN has been shown to cause network issues that interfere with the verification process. It would be best to try the invite again once the other person is back with you.

Hope this helps.

[Sylsi]

Thank you Joan, I guess we will just have to wait until he gets back.