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Issues adding family members on my Premium Family account.

Issues adding family members on my Premium Family account.

I added my nephew and then he got blocked. I sent again invitation and he cannot join to the family plan. I have tried re-sending invitation, canceling and re-sending invitation, sending invitation to a different email address and nothing works. Also, I'm trying to add my brother in law and he never receives my invitation. They both live in my  house.

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1 Reply

Hey @user-removed.

 

That sounds quite odd.

Could you maybe send over a screenshot of how your "Premium Family" tab on your account page looks like? If you do, please make all personal infos unrecognizable before.

 

Thanks!

Felix

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