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Joining another family plan, after cancelling own premium plan

Joining another family plan, after cancelling own premium plan

I received an invitation link to a family plan and therefore cancelled my premium plan. When I enter the right address there is an error notification.
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1 Reply

Hey @margauxs, thanks for reaching out to the Community!

 

Can you ask the plan's manager to send you another invite following these steps? Once you see the invite email, accept it using a different browser or private window. It is best to complete this verification process while you are at the same physical address as the plan's manager. 

 

If you're still having trouble, please make sure that the address is entered the exact same way as it is for the plan manager. This means do not abbreviate, or enter a different number or street name than what is listed under your account as that can trigger an error. 

 

Let me know how this goes!

Billy-JSpotify Star
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