Listening on another Device

[tarapmorris]

I subscribe to Premium Family. We have three accounts under this membership. Yesterday, my son was listening to Spotify on wi-fi and was kicked out, indicating that someone was listening on another device. Is it possible for the other family member to log into his account without his password?

[OneByBoo]

Hey there @tarapmorris,

thanks for posting !

It would only be possible if the account was left open on another device and was logged in by mistake by another member of the family plan.

Let me know if you have any other questions 😃