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Manage Family plan

Manage Family plan

 

Plan

Premium

Country

Spain

 

My Question or Issue

I would like to unsuscribe  my acount from Family Plan, but i'm the managing account. I don't find how to do that and change de manager account to another person of the family plan. I can invite and cancel other people but not mine. Can you help me!?

Reply
3 Replies

Hello!

 

Thanks for reaching out. Please check out this Spotify Article for the next steps to take. This should help you to cancel your subscription instead of just removing the other members.

 

Please let me know how it goes. 🙂

 

Thanks for answering, but that's not exactly my problem. I am the "manager" of the family plan in which there are 5 more people. I want to go to the free version but then I think the family group is removed, right?

Thanks again,

Hey @Tou-tou,

 

Thanks for the info 🙂

 

That's correct. If you cancel the subscription, all the accounts will be on Premium until the next billing date. Then they will revert to free service.

 

In case a family member wants to subscribe to Premium for Family, they will need to wait till their account is on free. Then they can head here and subscribe to Premium for Family.

 

Tip: Keep in mind that it's possible to switch plans once in a 12-month period.

 

Hope this helps. We'll be right here if you have any questions.
 

 

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