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Merged a month of prepaid family with 2 days of premium duo

Merged a month of prepaid family with 2 days of premium duo

I had a prepaid month of duo in Spotify It had 2 days left before ending so I bought via MasterCard a prepaid month of family now when I opened the app I couldnt invite anyone and it showed the plan that it was still a duo not family

Plan

Duo/family/Premium

Country

Egyp

Device

(iPhone 8,xr,11,Samsung note 20)

Operating System

(iOS, Android, Windows 10,web)

 

My Question or Issue

 

Reply
1 Reply

Hello @sirAdamEldmerdash!

 

Can you let me know which plan shows in your Spotify account page? If it still shows Duo, it's possible that the plan wasn't switched correctly. I'd recommend checking out this Support article for more info on how to do this.

 

Make sure to let me know how it goes!

Jose_MSpotify Star
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