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Migração dês conta

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Migração dês conta

Assinei a conta errada do meu spotify, existe alguma maneira de migrar para a certa ou só cancelando essa e assinando de novo?
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Olá @user-removed, tudo bom?

 

Provavelmente vc precisa cancelar e adquirir o Premium na conta certa. Porém eu sugiro que vc tente primeiro entrar em contato com a equipe do Spotify -- talvez eles consigam migrar seu Premium!

 

Vc pode usar o link indicado no post acima, ou então pelo Facebook. Manda um inbox pra eles informando os endereços de e-mail cadastrados nas contas e o do Administrador, que eles te respondem em poucos minutos!

 

https://www.facebook.com/SpotifyAjuda/

 

Me conta depois se conseguiu 🙂

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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2 Replies

Hey @user-removed

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Marked as solution

Olá @user-removed, tudo bom?

 

Provavelmente vc precisa cancelar e adquirir o Premium na conta certa. Porém eu sugiro que vc tente primeiro entrar em contato com a equipe do Spotify -- talvez eles consigam migrar seu Premium!

 

Vc pode usar o link indicado no post acima, ou então pelo Facebook. Manda um inbox pra eles informando os endereços de e-mail cadastrados nas contas e o do Administrador, que eles te respondem em poucos minutos!

 

https://www.facebook.com/SpotifyAjuda/

 

Me conta depois se conseguiu 🙂

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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