Help Wizard

Step 1


Missing address in my profile

Missing address in my profile



Today my family got kicked from our premium for family and they are unable to join again. It seems that our address is not valid anymore. Can I check my family address somewhere. It is not in my profile sadly. There is just a country, nothing else. Thanks 

1 Reply

Hey @user-removed,


Unfortunately, it’s not possible to view or change the address registered on an existing Premium for Family plan.

If you move, or enter the wrong details, you need to create a new account and subscribe to Premium for Family on that account. Don’t forget to cancel the plan on your old account 🙂

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