My family members are not getting the spotify family link to join through their email?

[Kat3924]

• Plan

Family Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Luan]

Hey, @Kat3924 
Welcome to the Spotify Community, and thanks for reaching out to us!

Have you already asked them to check the Spam or Junk folder? Anyway, as a workaround, you can share the invitation link through messaging apps, like WhatsApp, or by copying the link and sending it using any other method.

Stay awesome! 🎶

If you have further questions or if you need anything else, let me know! I'd love to help!