Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

My husband and I have premium plan. I have commercials he doesn't? Why?

My husband and I have premium plan. I have commercials he doesn't? Why?

I play music and it plays commercials after every song. His does not
Reply
3 Replies

Hi there! Thanks for writing.

 

Did you use to have the Premium features and they no longer work? Or have you recently subscribed to Premium but it haven't been activated yet?

 

When you click on the link bellow, does your account show as Free or Premium?

 

https://www.spotify.com/account/overview/

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Me. Pasa lo mio

Hey @Noe11,

 

When you click on the link bellow, does your account show as Premium or Free?

 

You can reply in Spanish, no worries 😊

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts