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My husband got unsuscribed of the account

My husband got unsuscribed of the account

Recently got an email from spotify that my husband would be disconected of my premium account (is the only person listed), It said that I should reply to confirm, but there was no way of doing it!!

On friday he was disconected. I'm super dissapointed, please, I need to get him into the account, that's the main reason I moved to premium account.

What do I do?!
thanks,
Celeste

Reply
1 Reply

Hi! @yatuca - Welcome to the Community the best people to help you with this is the Spotify Cares guys! They'll be happy to help you further with this 🙂

 

Let connect you to support, please fill out the online contact form. A great way to reach Spotify via Twitter and Spotify offer support here via Direct Message!@SpotifyCares, Don't worry Spotify also offer support via Facebook! Shoot them a messageSpotify Cares Facebook page.

These are the best ways to contact Spotify but be aware there maybe a slight delay to responses depending on the number of incoming support requests usually no longer than 72 hours (3 Days) You may also get a automated reply saying to check the community - we suggest you reply to this to ensure your ticket has been queued.

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