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My monthly subscription has expired after 22 days.

My monthly subscription has expired after 22 days.

I paid family premium on 5 Dec and all the accounts have been suspended today.
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1 Reply

Hey @konopele,

 

Thanks for posting in the Community.

 

Have you paid the full amount for a Family subscription or the amount for one month of Premium Individual? Could you check your Receipts page and confirm?

 

If it's a payment for an individual subscription and you have activated a Family subscription afterwards, the payment would cover approximately 21-22 days of Family.

 

Keep us posted,

 

Cheers!

DianModerator
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