My wife Just got removed from my family plan

[Fmmalafaia]

Plan - family premium

Country - brazil

Device

Xiaomi 11

Operating System

Android

My Question or Issue

Like i Said at tittle, i received an email telling me that she would receive an email to verify her adress, the email never came (not even at spam).

Now she Just got removed from my plan, and we cant do nothing?

[Maxim]

Hey @Fmmalafaia ,

Thanks for reaching out.

In this case, it's best if you or the member of the Family plan contact(s) Spotify's Support team, who can then look into this 🙂

https://www.spotify.com/about-us/contact/

Hope this helps 🙂