My wife and I use same address for Premium Duo, but Spotify says "There is a problem."

[MJPine]

Plan

Premium Duo

Country

USA

My Question or Issue

I have invited my wife to join my Premium Duo account.  For our address, we both used Spotify's Auto-Complete to make sure we are entering the same address.  Even so, Spotify keeps saying "There is a problem."

[Maxim]

Hey there,

Thanks for reaching out.

Can you please share the exact and complete error message you're seeing?

Also, is your wife currently the owner of another Premium Family/Duo plan by any chance?

Let me know 🙂