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Not able to join family subscription

Not able to join family subscription

Dear Spotify Support Community!

 

Unfortlunately, I have been kicked out of our spotify family plan. I have not checked my emails last week and therefore missed the 7 weeks deadline to confirm my address. Now, I am not able to rejoin our family plan and I cannot figure out why. I am sure this is a smiple misunderstanding and I would be very greatful if you could help me resolve my issue.

 

Thank you very much and best regards,

Charlotte

 

Plan

Premium but now free

Country

Austria  

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Reply
1 Reply

Hello, @lotti_karottii

 

I think it would be best to fill out the contact form here. Let me know if they help you or if you have anymore questions! 

 

- Emily

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