Solved: Not able to verify address for family premium

BorthwickM · 2021-07-24

Spotify cannot find my address. It suggests a neighbour but the inline help suggests not registering on another persons address. Then Spotify suggests using a local landmark but there are none. If anyone can help us be super grateful.

Plan: family

Free/Premium: premium

Country: UK

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone 11

Operating System

(iOS 10, Android Oreo, Windows 10,etc.) iOS

My Question or Issue

Maxim · 2021-07-25

Hey @BorthwickM ,

Thanks for coming to the Community 🙂

In this case, I recommend selecting a nearby location instead. It can be a bus stop, a shop, or anything that comes up on Google Maps.

Let me know how it goes.

MaximSpotify Star

Help others find this answer and click "Accept as Solution".

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Note: I'm not a Spotify employee.

View solution in original post

Maxim · 2021-07-25

Hey @BorthwickM ,

Thanks for coming to the Community 🙂

In this case, I recommend selecting a nearby location instead. It can be a bus stop, a shop, or anything that comes up on Google Maps.

Let me know how it goes.

MaximSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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Not able to verify address for family premium

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Not able to verify address for family premium

Not able to verify address for family premium

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