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Not possible to join a family blocked for 12 months !

Not possible to join a family blocked for 12 months !

Hello I got an invite from my BF. We live together for 8 months now. When I clicked on the link, spotify did not asked me my address. It automatically blocked me to join the family account for the next 12 months and I quote "we cannot prove that you live on the same address". Well. How can I prove to you ? You did not asked for my address...

Ps: I was earlier that year in another Spotify family which I left a few months ago and which made us decide to have the account together to make it easier.



Free >>> Premium family




  • Samsung


1 Reply

Hey @Id25805133 ,


Thanks for reaching out.


Please share the exact error message that you're seeing when you try to accept the Premium Family invite.


Looking forward to your reply 🙂

MaximSpotify Star
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