Not receiveing adress' confirmation email

[Ulysse44]

Plan

Premium

Country

France

Hi,

I received an email saying that my son which is part of my family (and has 9 years old so obviously living at the same address) received an email to confirm his address.

He's too young to go wildely on the internet and use emails so I went on his email but I cannot find it (neither in the spam)

I went to his Spotify account but I cannot find anything to put the address. Can you please help me ?

Thanks,

[Ver]

Hey @Ulysse44,

Thanks for posting in the Community 🙂

In this case, we'd recommend creating a kids account for your son. That way he won't have to use his own email in order to join the plan. You can head here for more information. 

Hope this helps. If you have questions, we are here for you.