PAYMENT ERROR

[Errrr81]

I use premium accont for nearly 1 year. I always pay some way but this time my payment enterprise is not work. ıt say to me "Try again later. There is a problem your payment." But I have enough mony on my card. Plealse! Help me!

[MaríaCamila]

Hey @Errrr81, welcome to the Spotify Community!

Does your payment card meet these requirements? If so, we recommend you update your payment method following the steps listed here.

If you're unable to make the payment,we’d recommend reaching out to your bank for more info.

Let us know how it goes.

[Errrr81]

It doesnt work again. My premium account is deleted because I could not pay the money on time so I have to open a new premium account and this time It fail! Always, all time spotify dont accept my card but I check it my all security step. Pls! Help me! I just wanna buy family premium. I do not want too much.

[randomspotfuser]

Did the bank blocked the transaction? Are you using VPN? This might trigger fraud protection and block your transaction...

Does the country set in your account settings correspond to what country you live right now?