Paid for premium but it did not work

[semaaltinoz]

Another data point -- signed up for Premium trial, got receipt. Have followed uninstall directions and restarted. Still offers me ads, upgrade and got select Premium preference options.

[Billy-J]

Hey @semaaltinoz, and welcome to the community.

Hope you're doing great! 

Since those didn't work, could you try checking out this support article if haven't already? 

Let me know how this goes 🙂 

[semaaltinoz]

I did read that, and i followed every directions

[Billy-J]

Hey @semaaltinoz.

Thanks for the reply 🙂 

 Sorry if that didn't work. Next, could you check your account page and see if it shows Premium or Free?

Let me know how this goes 🙂