Paying for family acces, cant get it

[Trondns]

I'm still getting thrown out when sombody else in the family start using it. What should I do?

[helpBound]

Hi Trondns,

Are you using one or multiple accounts? Family access allows up to 5 users in the same address to each use their own account.

If you are infact using a single Spotify account, here's a thread on how to correctly setup your plan. Q/A can be found here.

[Trondns]

Thanks!

[Trondns]

It didnt work. Is there sombody that can expalin this in an easier way? Or are there any customer help that can hel me?