Payment With Virtual Card

[dgknayz]

Plan

Premium Family

Country

Turkey

Device

Samsung S20 5G

Operating System

Android 12

My Question or Issue

Hi,

I'm using family premium but i can't change payment method my virtual card. I change for 1 month then change again another card. Now i wanna change it again for virtual card but it show an error.

[Joan]

Hi there @dgknayz,

Thanks for reaching out. No worries, we'll gladly help you manage your payments.

Consider trying to update the card in an incognito window and on different devices. If you've already tried unsuccessfully several times, then make sure to wait a few hours before trying again to prevent the system from blocking all attempts. If the issue persists, please send us a screenshot of the error so we can take a closer look.

Hope this helps.