Help Wizard

Step 1


Payment for spotify family

Payment for spotify family


My account is shut off, because I didn’t pay for the account and the email that i got from spotify didn’t really tell me how to get my account to work again. Should i just transfer the money to spotify or what?


1 Reply

Hey @Arbresh,

Apologies for the late reply, but maybe I can still help 🙂


You should be able and login to your account, and locate your subcription page. When you're there - you'll find payment methods on how to pay for Spotify, and you'll follow the prompts from there.


If you're having issues with doing this, please send me a screenshot of an error messsage being shown, and I'll be happy to help.


Keep me posted.

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts