Payment method failed

Payment method failed when i'm trying to upgrade to Premium for Family
The same card i'm trying to use was until today used by my daughter so it should work.
I did also try to use my wifes card, but it did not work either.
Thanks in  advance for support 
1 Reply


Hey there @rokullberg,

thanks for posting in the community !


This might sounds a bit too easy but have you tried subscribing using an incognito web page or a different web browser ?

It tends to do the trick in most cases.


In addition, adding the Premium for Family help page here for further info and guidence.


Reply back to the post if you need more help 😃

OneByBooRock Star 19
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